Delivery within New Zealand can take between 2-6 business days. Please add 1 business day for International shipping (for economy international shipping add up to 15 business days). If you need your costume sooner than this, please email us at info@thecostumeshop.co.nz or phone (07) 850 5993 to discuss your options.

It is recommended that you order your goods at least 6 days prior to needing them,  to avoid disappointment.  Though we do everything we can to get packages out on time, there are several issues that can cause a delay, which are beyond our control.  We cannot take responsibility for such delays which are out of our control.

We do deliver Saturdays!!

We also have an "URGENT" Tab that have a selection of costumes that can be dispatched immediately.

Delivery times:

As a guide generally it works this way, but from time to time there are hold ups that are out of our control, so the best advice is to order early.  

If your order is placed on Wednesday or Thursday by 11pm NZ time , you will receive your order on the coming Wednesday or Thursday.  4-5 business days.

If your order is placed on Friday, Saturday, Sunday or Monday by 11pm NZ time, we would expect you to receive your order the coming Friday or Saturday.   4-5 business days.  If there is a delay we will send Saturday delivery.

 We do not carry all stock, but have it flown in from our main store www.thecostumeshopusa.com  twice a week in our quiet periods, and 3-4 times per week in the busier periods.   This way we are able to keep our prices fair.  We have been operating this way for several years and have ironed out all creases in this system. 

Q       If I pay extra for shipping will I get my order faster

A       No.   We do not carry all stock, but have it flown in from our main store twice a week in our quiet periods, and 3-4 times per week in the busier periods.   This way we are able to keep our prices fair.  We have been operating this way for several years and have ironed out all creases in this system.    

Q.  My order has arrived late.  Can I get a refund?

A.  No, but we are more than happy to issue a store credit, that will not expire, thus allowing you to purchase without pressure.

You can go to the “URGENT” section for goods that can be released immediately. 

Please allow 1 extra working day for Rural delivery and public holidays.

For those paying by bank deposit, delivery times are from the day that your payment is cleared.

Please consider public Holidays when estimating delivery times.